However, there are times you need to get rid of this feature. Turning off the Read receipts feature will immediately make you disappear from the seen list. Also, you won’t be able to check your message seen history. Having said that, let’s head straight to our topic and know the method to turn off Read receipts in Teams.
Methods to Turn Off Read Receipts in Teams
When you decide not to let others see your whereabouts regarding the message, you can turn off the Read receipts option on Teams. Doing so will not let you, as well as the person on the other end, know whether you have seen the message or not. You can check out the steps below to learn how to turn off the read receipts option.
From Computer
From Phone
After you turn the Read receipts off, the message will remain on the Tick mark. And when you hover or long-press the message, the Read by option will not display.
From Admin Center
Similarly, the Teams Group Chat administrator can turn off the Read receipts option for the entire group. Here’s how you, as an Admin, can turn the feature off.
Ways to Check Seen Notification in Teams
First, users need to enable the Read receipts option in Teams to be able to check the seen notification. You can follow the exact same steps from the above section and, at last, toggle on the Read receipts button. When you send a message, you will see a tick mark next to the message. Similarly, on your mobile, you can see the ‘Seen by ABC’ underneath the message. Here, ABC represents the user name. Once the recipient sees the message, the tick mark will turn into a small eye icon. Here’s how you can check who has seen your message in a group chat.
On Computer
On Phone
Why is the Read Receipts Feature Not Working in Teams?
Usually, the problem with the Read receipts function appears due to an error in the cache file. When the cache file of Teams gets corrupted, it can bring on various troubles, including the Read receipts feature not working as well. In that case, you can clear the cache files from the computer to resolve the issue. Alternatively, you need to clear the browsing data and cookies if you are using the Web Client version. We will provide the steps to try on Google Chrome as a reference.
