Many users had faced the ‘Couldn’t load the page‘ error when viewing their Spotify wrapped. Some have gotten this error back to back for two years, leaving them completely missing their Spotify wrapped. Furthermore, this nondescript error only tells you to try again. However, worry not, as we have compiled just the right fixes to solve this issue.
How to Fix Spotify Wrapped ‘Couldn’t Load the Page’ Error?
The Spotify wrapped ‘Couldn’t load the page‘ error can occur for various reasons. However, you can try all the fixes below to troubleshoot this issue through the process of elimination. Before you begin, make sure to restart the Spotify application and your device.
Clear Spotify Cache
A cache is a separate storage layer where the system can easily retrieve the stored data form (Cached data). Spotify also uses cached data to enhance its performance. However, if this data gets corrupted or is outdated, the application using that data can malfunction. To solve this, you can delete the application cache. Here’s how you can do so in different operating systems:
On Windows
On Mac
On Android
On iOS
Update Spotify
Another reason your Spotify wrapped is not working can be due to your application being outdated. For many users, a simple Spotify update has solved the issue of Spotify wrapping not loading. You can visit your default application store to update the app and check for updates. Whenever there is an update available, you can see an Update button.
Reinstall Spotify
If the above method doesn’t work for you, you can try reinstalling the Spotify application. If bugs in the app are causing this error, a reinstall will fix the issue. Reinstalling the app will wipe all data and install a fresh new copy. Here’s how you can uninstall and reinstall Spotify in different operating systems:
On Windows
On Mac
On Android
On iOS
Enable Animations
This last method will only apply if you have changed your device’s animation setting. Animations are enabled by default in most operating systems, and the system uses it to animate your device’s UI. This means that animations will constantly use some amount of your system resources. It is also why many people opt to turn off system animations. However, doing so can also cause your Spotify wrap to malfunction. Spotify wrapped uses the same animation feature to show your last year’s musical stats in a colorful way. If you have animations disabled, you should turn them back on. Follow the steps below to do so: